Ticketmaster Goes All-In on AI, Names Ex-Amazon Exec as Chief Technology Officer

Variety - Oct 19, 2026

Bot attacks have plagued Ticketmaster for years, so to combat it, the ticketing service is shaking up its executive ranks and going all-in on AI. Ticketmaster has hired Jim Freeman as its chief technology officer, filling a slot left vacant since February after its London-based chief technology officer, Carlos Alvarez-Coch, departed ahead of a deposition […]

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